1. General Provisions
1.1. This agreement defines the procedure for the sale of Goods by the Seller through the online store in accordance with Article 405 of the Civil Code of the Republic of Belarus (hereinafter referred to as the Civil Code of the RB) and is an official public offer of the Seller, addressed to an indefinite number of persons.
1.2. The act of acceptance of the terms of this Agreement by the Buyer is the message about the selection and order of the goods, sent by clicking the "Place Order" button in the "Cart" section via electronic means (by phone and other methods), in the manner and under the terms defined by this Agreement and conditions (Clause 3, Article 408 of the Civil Code of the Republic of Belarus).
1.3. When the Buyer and the Seller are mentioned together in the text of this agreement, they are referred to as the Parties, and individually as a Party.
1.4. Each Party guarantees to the other Party that it has the appropriate right and sufficient legal capacity, as well as all other rights and powers necessary for the conclusion and execution of this agreement.
1.5. By placing an order for Goods through the online store, the Buyer accepts and agrees to all the terms set forth in this agreement and with the information posted on the Website at the time of the Seller's acceptance of the Order.
1.6. The relations between the Parties under this agreement are subject to the requirements of the Law "On Protection of Consumer Rights" (hereinafter referred to as the Law) and other regulatory legal acts of the Republic of Belarus governing retail sale and purchase.
1.7. The Seller reserves the right to make changes to this agreement and to the information on the Website, in connection with which the Buyer undertakes to take into account possible changes at the time of contacting the Seller with an Order for the Goods.
1.8. The publication of information that is clearly inconsistent with the product, including price, photos and product description, is recognized as a technical error.
2. Placing and Order Execution Terms
2.1. The Buyer's Order can be placed by phone and/or through the Website.
2.1.1. When placing an Order by phone, the Buyer provides the Seller with the following necessary information to place the Order: desired product and quantity, delivery address, contact phone number, desired time of receipt of the order.
2.1.2. When placing an Order through the Website, the Buyer fills out an electronic Order form for the Goods and sends the generated Order to the Seller via the Internet.
2.1.3. The Buyer's contact details provided when placing the Order through the Website or by phone are entered into the mailing list and used to automatically create the Buyer's Account on the Website. The Buyer's contact details can be deleted from the online store's database upon the request of their owner.
2.2. The information in the Order received by the Seller is coordinated with the Buyer or the Recipient via the contact phone number or email to clarify, among other things, the specific date and time of delivery of the Goods. The specific date and time of delivery depend on the selected product, place of delivery, and the time required by the Seller to process the Order.
2.3. When placing an Order through the Website, the Buyer receives a notification email at the specified email address confirming the fact that the Buyer has completed the Order form on the Seller's Website. This notification email is not a confirmation of the Seller's acceptance of the Order.
2.4. If it is discovered that the necessary Goods or the required quantity thereof is not in the Seller's warehouse, the Seller informs the Buyer about this via the contact phone number specified in the Order. The Buyer has the right to agree to accept the Goods in the quantity available from the Seller or to refuse (cancel) the Order.
2.5. If the Buyer has questions regarding the description, properties, and characteristics of the Goods before placing an Order, the Buyer must contact the Seller by phone or via the online consultation tools specified on the online store's Website.
2.6. The Seller has the right to refuse the client to confirm or fulfill an order if a technical error is detected in it, related to the operation of the Seller's software, or third-party services ensuring its functioning, including those resulting from unlawful actions by third parties.
3. Delivery of Goods
3.1. When the Buyer places an Order under delivery terms, the Seller will make every effort to comply with the delivery terms for the Goods specified on the Website or agreed with the Buyer after placing the order, without excluding reasons that may arise and affect the delivery terms in the form of unforeseen events and circumstances that occurred through no fault of the Seller.
3.2. The terms of delivery of the Goods can be found via the link.
3.3. At the moment of delivery of the Goods, the Buyer and/or the Recipient must check the appearance and completeness of the Goods. If the product has external defects, the buyer has the right to refuse the product.
3.4. From the moment of transfer of the Goods, the right of ownership (Article 224 of the Civil Code), the burden of maintenance, belonging to the owner of the property (Article 211 of the Civil Code), as well as the risk of accidental loss or accidental damage to the goods (Article 212 of the Civil Code) passes to the Buyer.
3.6. Inspection of the Goods must be carried out while preserving its marketable appearance.
4. Payment for Goods
4.1. The price of the Goods is indicated next to the specific product name on the online store's Website on the product page in Euros.
4.2. The price of the Goods on the online store's Website may be changed by the Seller unilaterally. However, the price for the Goods for which an Order has been placed is not subject to change.
4.3. Payment for the Goods by the Buyer or the Recipient is made in Euros in the form and methods indicated by the Seller in the "Payment" section on the online store's Website.
4.4. The Seller has the right to provide the Buyer or the Recipient with discounts on Goods and establish a bonus program. The types of discounts, the procedure and conditions for accruing and providing bonuses are indicated on the online store's Website in public access and can be changed by the Seller unilaterally.
5. Warranties and Liability
5.1. The goods are shipped only after payment and shipment. The Buyer is recommended to check the condition of the Goods upon receipt in person. In case of receiving a defective Product, the Buyer is obliged to contact the Seller by phone or email and indicate the defect and its characteristics. It is necessary to attach detailed photos or video files confirming the defect. The payment is returned to the Buyer within 14 days, minus the bank transfer commission.
5.2. The Seller is not liable for damage caused to the Buyer or the Recipient as a result of improper use of the Goods purchased from the Seller's online store by the latter.
5.3. The Seller is not responsible for the content and functioning of other Internet sites.
5.4. The Seller is not responsible for consequences associated with the actions of the Buyer or the Recipient in case of using the Goods purchased from the Seller for commercial purposes.
5.5. The Seller is not liable for losses of the Buyer or the Recipient resulting from:
— providing unreliable information when coordinating the Order, including incorrect indication of identification details.
5.6. The Buyer or the Recipient bears full responsibility for the accuracy of the identification details specified by them when ordering the Goods in the online store.
5.7. The Parties are released from liability for full or partial failure to fulfill their obligations if such failure resulted from force majeure circumstances that arose after the entry into force of this agreement and/or as a result of extraordinary events that the Parties could not foresee and prevent by reasonable measures.
5.8. In other cases not provided for in clause 5.6 of this agreement, for failure to perform or improper performance of their obligations, the Parties shall be liable in accordance with the current legislation of the Republic of Belarus.
5.9. In case of unjustified refusal to purchase the goods, the Buyer is obliged to reimburse the Seller's expenses related to the delivery of the Goods to the Buyer.
6. Other Conditions
6.1. The law of the Republic of Belarus applies to the relations between the Buyer and the Seller.
6.2. In case of questions and claims from the Buyer or the Recipient, they must contact the Seller by phone or through the "Feedback" form on the online store's Website.
6.3. All disputes arising will be tried to be resolved by the Parties through negotiations. If a mutually acceptable agreement is not reached, the dispute between the Parties will be referred to a judicial body for consideration in accordance with the current legislation of the Republic of Belarus.
6.4. The court's recognition of the invalidity of any provision of this agreement does not entail the invalidity of its other provisions.
6.5. The Seller has the right to use the Buyer's email address and phone numbers for sending informational messages.
6.6. The Seller has the right, before supplying the Goods ordered by the Buyer, to demand from the Client 100% prepayment for the ordered Goods. The Seller has the right to refuse the Buyer delivery of the Goods in the absence of such payment. The Seller has the right to demand from the Buyer 100% prepayment for the ordered Goods in the following cases:
— if the Buyer previously placed orders but refused to accept the ordered goods delivered on time and of proper quality,
— for other reasons at the discretion of the online store.
6.7. The Seller has the right to set limits on the quantity of Goods delivered to the Buyer simultaneously.
6.8. The Seller has the right not to confirm or cancel the order and notify the Buyer about it, refuse payment and/or sale of the Goods at the specified price if it was the result of a technical error or unlawful actions by third parties. The cost of the goods may be a consequence of the specified circumstances if it differs from the median cost of this model/modification of the goods on the market at the given time by more than 20%. In this case, the Seller has the right to refuse payment and/or sale of this product at the specified price.
6.9. The Seller is not responsible for the Buyer's independent installation of parts, and incorrect diagnosis of the causes of product malfunction.